Privacy Policy

Introduction

This Privacy Policy describes how VOLEERGO ACADEMY and its affiliates (collectively "VOLEERGO ACADEMY, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://voleergoacademy.com/ (hereinafter referred to as Platform). Please note that certain sections of the Platform may be browsed without registration. We do not offer any program or service under this Platform outside India, and your personal data will primarily be stored and processed within India. By visiting this Platform, providing your information, or enrolling in any training program, internship, or related service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service terms. You also agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you register, apply for internships or training programs, participate in our learning activities, or otherwise interact with us. Information we may collect includes (but is not limited to):

• Personal details such as your name, date of birth, address, mobile number, and email ID.
• Educational and professional details such as your qualifications, resume/CV, academic transcripts, and internship preferences.
• Identity verification details such as ID proof, photo, or student ID (where applicable).
• Sensitive personal data, with your consent, such as payment information (for course fees), biometric data (for attendance tracking or verification), or recorded video sessions (for training quality and assessments).

We may also track your learning activity, progress, feedback, and interactions on the Platform for academic and administrative purposes. You always have the option to withhold information by choosing not to use a specific service or feature. However, certain data may be necessary for registration or participation in our programs. If you receive any message, email, or call claiming to be fromVOLEERGO ACADEMY requesting confidential information such as passwords or payment details, please do not share it. Report any such activity to us or the appropriate law enforcement agency immediately.

Usage

We use your personal data to provide and improve our educational and internship services. This includes:

• Processing applications for training or internship programs.
• Conducting sessions, assessments, mentorships, and certifications.
• Communicating program details, schedules, and updates.
• Issuing certificates, evaluations, or internship completion records.
• Managing administrative, academic, and support operations.
• Preventing fraudulent activity and ensuring compliance with our terms.
• Conducting surveys, research, and performance analytics to improve our programs.

We may also use your contact information to inform you about new training opportunities, internship openings, or updates. You may opt out of such communications at any time.

Sharing

We may share your personal data within our organization and with trusted partners to facilitate training and internships, including:

• Partner companies and organizations offering internship placements.
• Trainers, mentors, evaluators, and academic coordinators involved in the program.
• Payment service providers for processing course or program fees.
• Technology partners and cloud service providers supporting the Platform.

We may also disclose personal data to government authorities, regulators, or law enforcement agencies when required by law or in good faith belief that such disclosure is necessary to comply with legal obligations or protect our rights and safety. We do not sell or rent your personal data to any third party.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, misuse, or disclosure. All data stored and transmitted through the Platform is protected using secure servers and encryption where applicable. While we take all necessary precautions, you acknowledge that data transmission over the internet cannot be completely secure and involves inherent risks. You are responsible for maintaining the confidentiality of your account credentials.

Data Deletion and Retention

You may request deletion of your account by visiting your profile settings or by contacting us through the details provided below. We may delay or deny deletion if there are pending program completions, certifications, or obligations. Once deleted, your learning records, certificates, and associated data will be permanently removed and cannot be recovered. We retain your personal data only as long as necessary for training, internship administration, legal compliance, or legitimate business interests. Aggregated or anonymized data may be retained for research and analysis.

Your Rights

You have the right to access, update, and correct your personal data directly through your account or by contacting us. You may also request restriction of processing, withdrawal of consent, or deletion of your data in accordance with applicable laws.

Consent

By visiting our Platform or providing your information, you consent to the collection, storage, and processing of your data in accordance with this Privacy Policy. If you provide information about others (e.g., references or emergency contacts), you confirm that you have their consent to do so. You may withdraw your consent at any time by writing to the Grievance Officer mentioned below. Please include "Withdrawal of consent for processing personal data" in your email subject. Withdrawal will be effective prospectively and may limit your access to our services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes may be communicated to you as required by law. We encourage you to review this Privacy Policy regularly to stay informed.

Grievance Officer